Patients and relatives

Care and support for every patient journey.

Avenir accompanies patients and families from first appointment to recovery — with clear pathways, practical information, and multilingual teams.

Start here

Everything patients and relatives need.

My appointment

Book a consultation, imaging slot, or pre-admission meeting via MyAvenir.

Book now →

Practical information

Documents, parking, visiting hours, meals, and how to find your way on campus.

Read more →

Healthcare professionals

Find a doctor or service and understand how referrals work.

Directory →

Brochures

Preparation guides and pathway leaflets for examinations and procedures.

Open library →

Admission

Arrive prepared, leave sooner.

Before

Pre-admission

Complete administrative intake online or at reception. Confirm insurance coverage and bring eID, referral, and medication list.

Day of

Check-in

Report to the desk indicated in your confirmation. Fasting instructions and arrival times are in MyAvenir.

Stay

On the ward

Single or twin rooms with ensuite bathrooms. Wi-Fi, meals adapted to diet orders, and nurse call within reach.

After

Discharge

Medication plan, wound care notes, and follow-up appointments are summarised before you leave.

Nurse caring for a patient in a private hospital room

Visiting hours

Space for rest, space for company.

General wards

Weekdays 16:00–19:30 · Weekends & holidays 14:00–19:30. Maximum two adult visitors at a time.

Maternity

Partner welcome throughout. Other visitors during afternoon hours; please coordinate with midwives.

Intensive care

Short visits by appointment with the ICU nurse. Children under 12 only in exceptional cases.

Bedside care during a hospital stay

Billing & insurance

Transparent private care finances.

Avenir works with Belgian mutualités and major private insurers. Estimates for planned procedures are provided after medical indication. Room supplements and physician fees are itemised on your invoice.

Questions about an invoice

Email billing@avenirhospital.com or call 02 555 01 40 on weekdays 9:00–16:30.

International patients

Our international desk helps with guarantees of payment and English-language estimates before admission.